Shipping, Exchange and Refund Policy

Shipping:

We aim to provide a smooth and timely delivery experience for all our customers.

For orders within Cairo and Giza, please allow up to 5 business days for delivery.

For orders outside Cairo and Giza, delivery may take up to 7 business days.

We collaborate with trusted courier services to ensure your order reaches you safely and on time.



Exchange & Return Policy:

Please note: On-door trials are Available when the courier reaches your home you will have up to 5 mins to check on everything.

Refunds and exchanges are accepted under the following conditions:

Requests must be submitted within 48 hours of receiving your order.

All exchange/refund requests must be sent via direct messages.

Items must be returned in their original packaging with all tags attached.

An additional shipping fee applies to both exchanges and refunds.
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